Report a Concern
Feedback helps strengthen care and accountability.
Share Your Feedback
Clients, families, staff, board members, and community members may share feedback with Black Mountain Home. Please use the ministry’s feedback form to communicate a concern or experience to the team.
Accreditation Concerns
The Council on Accreditation (COA) provides independent peer review. Concerns about potential violations of accreditation standards may also be submitted through COA’s complaint process.
Contact Black Mountain Home
For general assistance, call 828-686-3451. See our Whistleblower Policy for information about reporting suspected violations of law or organizational policy.